Sophie Coulthard - Why Wellbeing Can Be The Catalyst For Staff Retention

December 14, 2018

In this final episode of series four I'm sharing a talk I did at the Care Show earlier this year, on why care companies should make the wellbeing of their staff a priority in order to reduce staff turnover.

We focus so much on the wellbeing of our clients in care... isn't it time we took a look at our staff? I also share 5 simple free/low cost strategies to improving wellbeing and I've linked all the various resources below, including my wellbeing policy template.

You can watch the original talk from the Care Show here.

Thank you for all of your support for the podcast and get in touch – sophie@judgementindex.co.uk to nominate yourself or someone else to come on the show! Or tweet me @CarePodcast

LINKS

You can find out more about the Care Workers Fund here

You can find out more about Dave Ramsey and the Total Money Makeover here

You find Monzo bank here

You can find the NACAS research here and the episode with Karolina Gerlich from NACAS here

You can download my wellbeing policy template here

Some great company newsletters that give good inspiration are here: Trello

The Happiness Advantage book by Shawn Achor is here

The Slack app for team communication is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Meadowvale Homecare - Building A Dementia Friendly Community And Winning Awards Along The Way

December 7, 2018

Lisa Lonsdale and Linda McPartland are from Meadowvale Homecare, Lisa is the registered manager and Linda is a care professional. It was great to hear both of their journeys in care and the great initiatives they are both involved in at Meadowvale.

We talk about overcoming confidence issues, the different services they provide, becoming dementia friendly (and getting the whole community involved) and what happened when Linda won "Carer of the year".

This is a really fun, packed episode with lots of chatting and laughter, but some really good tips shared.

LINKS

The Meadowvale Homecare website is here

You can find Meadowvale on Facebook here

The Dementia Friends website is here

The Great British Care Awards website is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

 

 

00:0000:00

Kate Pascual - The Journey To Digital With Quinton House

November 30, 2018

Kate Pascual is the deputy manager at Quinton House in Stratford Upon Avon and was part of the team that led their journey to digital care planning around a year ago.

I saw Kate host a digital workshop at a care event and thought it would be great to hear about this from the care home's perspective, and hear about the challenges on their journey, and what the benefits have been. People on the workshop had a lot of questions, and I tried to remember as many as possible to ask Kate.

Whilst Kate talks specifically about the digital care planning solution they use at Quinton House, there's a lot of advice and tips for anyone looking to go digital.

LINKS

Quinton House website is here

You can find Quinton House on Facebook here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Claire Henry - Why End Of Life Conversations Are So Important

November 23, 2018

End of life. Death. Dying. Don't think that means this episode is going to be depressing. I saw Claire Henry MBE speak at an event recently and was struck at how engaging and occasionally humorous she made the topic.

Claire has a nursing background, is the Director of Improvement and Transformation at Hospice UK and has worked in palliative and end of life care for many years.

In this episode we discuss why it's important to have conversations about death while we are still healthy and how we only get one chance to get end of life care right.

LINKS

Follow Claire on Twitter here, Hospice UK here and Dying Matters here

Hospice UK website is here and Dying Matters website is here

The two films we talk about in the episode are Bounce Back Boy which is here and Homeward Bound which is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Dawn Hartley - Capturing Outstanding Evidence For CQC

November 16, 2018

Where do I start with Dawn? She does so much, which you will hear in this episode...

Dawn Hartley has worked in social care for over 30 years and is the Director and registered manager at Community Support Services in Halifax. She is also the chair of her local registered managers network and over recent years has grown her company to include a Best Practice Training company and started a social enterprise to provide paid employment to the people her company supports. 

I really wanted to know how she fits everything in, leads a team and manages all the different aspects to her job, let alone set out on a mission to achieve "Outstanding".

Dawn is joined by a previous guest Karen Ritson, who appeared in the second series. Karen has been working with Dawn to improve her evidence for CQC and joins the conversation to share more.

LINKS

Community Support Services website is here

Follow CSS on twitter here 

Facebook pages for CSS here, Mixenden Addy here and Pauline Bear Trust here

Best Practice Training website is here

Karen Ritson's website is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

 

00:0000:00

Neil Eastwood - Finding And Keeping Care Staff

November 9, 2018

Neil Eastwood is the Author of “Saving social care; the definitive book (and Amazon bestseller) on finding and keeping front line staff. You've probably read the book or seen him speak at an event. He’s also the founder of Sticky People, and he's currently working on a new project, which he shares more about in this episode.

Although I've known Neil for a while, I got to see him speak for the first time recently at a conference and loved his tips on actually finding staff. It's often the question asked by care providers; "how do we actually find people" and a hot topic given the current political climate. This episode is jam-packed with tips so grab a pen and paper and settle in!

LINKS

Saving Social Care website is here

Buy the book here on Amazon

Follow Neil on Twitter here

Email Neil: neil@stickypeople.co.uk

Neil also mentions Helen Sanderson from Wellbeing Teams who you can follow on Twitter here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Asquith Hall - LGBT And Sexuality Needs In Care

November 2, 2018

A topic we haven't yet covered on the show, but one that is certainly very important. I was delighted when Kerry Parkinson from Asquith Hall got in touch to say they had done a week of LGBT training followed by a Pride Party and would I like to know more.

In this episode Kerry shares how the idea of training their staff so that they could have sexuality needs conversations got started, how they rolled out the training and what the long term benefits have been. I'm so glad we have covered this on the show and Kerry shared so many great resources which can all be found linked below.

LINKS

Asquith Hall website is here

Follow Asquith Hall on Twitter here and Facebook here

The training they had at Asquith Hall was:

LGBTQ Awareness - Barnados

Dr Jane Youell - Older people and sexuality

Jenny Anne Bishop OBE - Transawareness Training

Sexual Health - local sexual health service

Alzheimers LGBT Dementia

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Samantha Bowen - Supporting Young Care Leaders In Australia

October 26, 2018

It's great to be joined by Samantha Bowen from Acorn Network, all the way from Perth, Australia. Samantha is passionate about inspiring and engaging emerging leaders to see the potential of a career in care. I couldn't wait to hear more about that and about her networking program.

Samantha also has a podcast for the sector - which makes us twins (I think!) and is how I first discovered what she was doing over in Australia.

LINKS

The Acorn Network website is here

Follow Samantha on Twitter here

Find the Grey Revolution Podcast here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

The Old Rectory - Where Food And Music Are A Recipe For Outstanding

October 19, 2018

I finally managed to get a chef on the podcast so a warning that you may get hungry listening to this episode!

Joining me are Becky and Paul from The Old Rectory, an Outstanding rated home and part of Southern Healthcare. Becky is the head chef and Paul is the registered manager as well as the director for development for the group.

I loved hearing about their ideas and why they decided to start a campaign to improve dining in care. If you have any great photos of the food at your care home then please share on Twitter! We also speak about music, staff culture and how the Old Rectory took inspiration from Apple to achieve Outstanding.

LINKS

Follow The Old Rectory on Twitter here

Follow Paul Courtney on Twitter here

The Old Rectory Website is here 

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

00:0000:00

Vic Rayner - The Big Topics In Care Right Now

October 12, 2018

Series Four kicks off with an interview with Vic Rayner who is the Executive Director of the National Care Forum. But that's not all! She is also a trustee of Hestia, a leading London charity providing care and support and she's the independent Chair of the Brighton and Hove Fairness Commission.

The National Care Forum is the strongest voice for the not for profit care sector, and works with it's membership to drive forward the delivery of quality person centred care.

Vic is such a voice, and so knowledgable around what's going on in the sector, that I couldn't wait to interview her and cover some of the big challenges right now including Brexit, the Green Paper and the changing demographics in care. She breaks it all down and explains why it's important to pay attention to what's going on and what you can do to have an impact on it.

LINKS

Follow Vic on Twitter here

The NCF Blog is here

Learn more about NCF membership here

The Competition and Market Authority - Final Report is here

The Skills For Care State Of Adult Social Care Sector and Workforce is here

You can find all of the episodes on iTunes, Spotify or Podbean. Why not download the free Podbean app if you have an android or use the Podcasts app if you have an iPhone to listen on the go?

Don’t forget to check out our sponsor Sekoia who provide digital care planning for care homes. Their technology is person centred and incredibly simple to use. You’ll make fewer mistakes and save so much time I really recommend heading over to their website and checking them out.

Finally - follow and join in the conversation over on Twitter to keep up with all of the latest interviews and share your comments. It’s @CarePodcast.

As always, thank you for listening! Sophie

 

00:0000:00